Our Personal Development sessions

Our Personal Development sessions deliver inspirational and interactive sessions aimed at developing essential business and leadership skills. These sessions are FREE and exclusive to Next Generation Chamber members. These Personal Development sessions will be held online.

An exciting new programme of online events has now been launched. The refreshed programme will provide a mix of development workshops, delivered by experts in their field from across Northants and MK, and networking & social opportunities hosted by the Next Generation committee.

Customer Experience – Putting the X factor in your CX

Date: 27 January 2021 Time: 3.30pm – 4:30pm

Hosted by Nick Lygo-Baker from Paradigm CX

This CPD event will help you develop your customer experience. It will cover:

• What is CX?
• Why Empathy is critical – connecting with your customers & employees
• Understanding your customer journey
• Creating great CX by design
• Everyone has a role to play – B2B not just B2C

Book your place here

Save the date!

Topic: tbc

Date: 24th February 2021 Time: 3:30pm-4:30pm

Emotional Intelligence

Date: 24 March 2021 Time: 3:30-4:30pm

Hosted by Paul Beesley from Beyond Theory

This CPD event will help you develop your Emotional Intelligence. It will cover:

• What it is and is not
• How to develop your emotional intelligence and improve your emotional quotient (EQ)
• What to stop, to improve your emotional intelligence

Book your place here

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