The purpose of this 2 day course:
To deliver a practical and active learning opportunity to develop different perspectives in relation to key account management and to implement strategies to manage clients communications with more knowledge. To provide an effective customer relationship.
Organizations will be able to see their account managers provide a more effective communication strategy for the clients. Resulting in a more tailored effective proactive approach to their account management. Though skills learnt on the course account managers will be able to ensure their interactions with clients hit the mark each time, saving everyone time and effort along with sustained revenue and cost savings to the organizations.
Who is this for?
Any business who operates an account management method of customer management who is open to considering new ways of thinking and self development for their staff. Which in turn supports the goals of the business.
By the end of this course delegates will be able to:
The course is available as a bespoke delivery for more information, call us on 01604 490470 or email firstname.lastname@example.org.