Make Every Email Count

Half day workshop

The purpose of the course:

When we meet client face to face we think about what we wear, how to greet, how to make our pitch and how to close the meeting.

But how much trouble do we take over our business emails?

Aren’t they just as important, for building our client relationships and boosting our brand?

By attending this course you will learn how to use everyday emails to build relationships and boost your brand.

Benefits to the organisation:

For a business whose employees engage with clients by email, attending this workshop will increase their awareness of the benefits of email etiquette

Who is this course for?

Anyone aiming to improve their email communication skills.

Topics covered:

  • The unique nature of email communication
  • Subject lines, preview lines, opening remarks, salutations,
  • Social styles - understanding the communication styles via words used
  • Calls to action, sentence lengths, choice of words, abbreviations, formatting & proof reading
  • Discussion and debrief

By the end of the course delegates will be able to:

  • Apply the email tool to every email
  • Adapt their written style to enhance communication
  • Engage positively with current and potential clients, building relationships and boosting brands

This workshop is delivered as a company bespoke session, for more information call us on 01604 490470 or email training@northants-chamber.co.uk.

date

title

venue

time

price

25th Feb 2019

Introduction Excel

Northamptonshire Chamber

09:30 – 16:30

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28th Feb 2019

Authorised Economic Operator-be ready for BREXIT!

Northamptonshire Chamber

09:30 – 17:00

Fully Booked

28th Feb 2019

Technical Search Engine Optimisation

Northamptonshire Chamber

09:10 – 13:00

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5th Mar 2019 to
6th Mar 2019

Train the Trainer

Northamptonshire Chamber, Room: Conference Suite

09:00 – 17:00

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7th Mar 2019

Conflict Management

Northamptonshire Chamber

09:15 – 12:30

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13th Mar 2019

Essential Selling Skills

Northamptonshire Chamber

09:15 – 17:00

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14th Mar 2019

Developing Assertiveness Skills

Northamptonshire Chamber, Room: Conference Suite

09:30 – 17:00

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15th Mar 2019

Intermediate Excel

Northamptonshire Chamber

09:30 – 16:30

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19th Mar 2019

Google Analytics Basics

Northamptonshire Chamber

09:15 – 12:30

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20th Mar 2019

Introduction to HR Management

Northamptonshire Chamber

09:15 – 17:00

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21st Mar 2019

Finance Options: Focusing on Letters of Credit

Northamptonshire Chamber

09:30 – 17:00

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21st Mar 2019

Level 2 HABC Health & Safety in the Workplace

Northamptonshire Chamber

09:15 – 17:00

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27th Mar 2019

QA Level 3 Emergency First Aid

Northamptonshire Chamber

09:15 – 17:00

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28th Mar 2019

Selling Effectively on the Telephone

Northamptonshire Chamber

09:15 – 17:00

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1st Apr 2019

Building New Sales Relationships

Northamptonshire Chamber

09:30 – 17:00

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2nd Apr 2019

Project Management

Northamptonshire Chamber, Room: Conference Suite

09:00 – 17:00

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3rd Apr 2019

ILM Managing the human side of change

Northamptonshire Chamber

09:30 – 12:30

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3rd Apr 2019 to
4th Apr 2019

Successful Supervisory Management

Northamptonshire Chamber, Room: Conference Suite

09:15 – 17:00

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4th Apr 2019

Export:Procedure and Documentation

Northamptonshire Chamber

09:30 – 17:00

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25th Apr 2019

Import: Compliance and Savings

Northamptonshire Chamber

09:30 – 17:00

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29th Apr 2019

Written Communication at its BEST!

Northamptonshire Chamber, Room: Conference Suite

09:15 – 17:00

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30th Apr 2019

Managing Your Workload

Northamptonshire Chamber, Room: Conference Suite

09:15 – 17:00

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2nd May 2019

QA Level 3 Emergency First Aid

Northamptonshire Chamber

09:15 – 17:00

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14th May 2019

How to hold Difficult Conversations

Northamptonshire Chamber

09:30 – 17:00

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14th May 2019

ILM Influencing & Negotiating

Northamptonshire Chamber

09:30 – 12:30

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15th May 2019

Customer Service on the Telephone

Northamptonshire Chamber

09:30 – 17:00

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16th May 2019

Social Media Marketing

Northamptonshire Chamber

09:15 – 17:00

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20th May 2019

Absence Management

Northamptonshire Chamber

09:15 – 12:30

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21st May 2019

ILM Management Development Programme

Northamptonshire Chamber

09:30 – 12:30

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22nd May 2019

Health & Safety for the Small Business

Northamptonshire Chamber

09:15 – 17:00

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22nd May 2019

Selling Skills for Non Sales Professionals

Northamptonshire Chamber

09:00 – 12:30

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30th May 2019

Customs Relief focusing on IP and OP

Northamptonshire Chamber

09:30 – 17:00

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4th Jun 2019

Conflict Management

Northamptonshire Chamber

09:15 – 12:30

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5th Jun 2019

Motivational Coaching

Northamptonshire Chamber

09:15 – 17:00

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6th Jun 2019

Improve your self-confidence in the workplace

Northamptonshire Chamber

09:15 – 12:30

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12th Jun 2019

Minutes Made Easy

Northamptonshire Chamber

09:30 – 17:00

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13th Jun 2019

Essential Selling Skills

Northamptonshire Chamber

09:15 – 17:00

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14th Jun 2019

Linkedin for Business

Northamptonshire Chamber

09:15 – 12:30

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18th Jun 2019

Helping Difficult Customers!

Northamptonshire Chamber

09:15 – 17:00

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