Handling Discipline & Grievance (overview)

Handling Discipline & Grievance (overview)

This session is designed to give delegates an understanding of:

  • The importance of rules and procedure
  • Best practice and the law
  • How to apply a procedure (capability and conduct)
  • How to manage under performance
  • Relevant case law
  • Identifying the benefits of informal and formal intervention in workplace situations, and know when they are appropriate

This session is a look at disciplinary rules (what should they cover), company procedures, statutory procedures and the core principles of reasonable behaviour and natural justice that will apply when handling any disciplinary matter. The session covers handling issues informally (counselling/advice & guidance) and an overview of the formal process. The module includes a look at some miscellaneous issues such as the right to be accompanied, the cost of unfair dismissal and how tribunals will view a case.

There is a similar approach to handling grievances with a look at each stage of the process - informal, formal statute and best practice.

Call the training department for details on this training 01604 490490

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venue

time

price

24th Jun 2021

Emergency First Aid FAIB

Northamptonshire Chamber

09:00 – 16:30

Fully Booked

29th Jun 2021 to
30th Jun 2021

Train the Trainer

Northamptonshire Chamber, Room: Conference Suite

09:00 – 17:00

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1st Jul 2021

Incoterms

Online

09:30 – 12:30

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6th Jul 2021 to
7th Jul 2021

Successful Supervisory Management

Northamptonshire Chamber, Room: Conference Suite

09:15 – 17:00

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8th Jul 2021

Effective Telesales Skills

Northamptonshire Chamber

09:15 – 17:00

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13th Jul 2021

Managing Your Workload

Northamptonshire Chamber

09:15 – 17:00

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14th Jul 2021

Helping Difficult Customers!

Online

09:15 – 12:30

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16th Jul 2021

Mental Health Awareness

Northamptonshire Chamber

09:15 – 12:30

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20th Jul 2021

Linkedin for Business

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09:15 – 12:30

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26th Aug 2021

Customs Procedures, Docs & Rules of Origin

Online

09:30 – 17:00

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7th Sep 2021

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Northamptonshire Chamber

09:15 – 12:30

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8th Sep 2021

Effective Appraisal Skills

Northamptonshire Chamber

09:30 – 17:00

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9th Sep 2021

Conflict Management

Northamptonshire Chamber

09:15 – 12:30

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14th Sep 2021

Leading Blended Teams Virtual and Onsite

Northamptonshire Chamber

09:15 – 12:30

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15th Sep 2021

Customer Service on the Telephone

Northamptonshire Chamber

09:30 – 17:00

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16th Sep 2021

Social Media Marketing

Northamptonshire Chamber

09:15 – 17:00

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21st Sep 2021

Effective Face to Face Sales Meetings

Northamptonshire Chamber

09:15 – 17:00

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21st Sep 2021

Import Procedures including IP & OP

Online

09:30 – 17:00

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23rd Sep 2021

Google Analytics Basics

Northamptonshire Chamber, Online

09:15 – 12:30

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28th Sep 2021

Health & Safety for the Small Business

Northamptonshire Chamber

09:15 – 17:00

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6th Oct 2021 to
7th Oct 2021

Successful Supervisory Management

Northamptonshire Chamber, Room: Conference Suite

09:15 – 17:00

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7th Oct 2021

Linkedin for Business

Online, Northamptonshire Chamber

09:15 – 12:30

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12th Oct 2021

Managing Your Workload

Northamptonshire Chamber

09:15 – 17:00

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13th Oct 2021

Letters of Credit & Methods of Payment

Online

09:30 – 17:00

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14th Oct 2021

Developing Assertiveness Skills

Northamptonshire Chamber

09:30 – 17:00

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