Emotional Intelligence for Exceptional Leadership

The purpose of the course:

To deliver a practical and active learning opportunity to develop their Emotional Intelligence in the workplace and understand their personal impact a team member or manager has on others

Benefits to an organisation:

Will be able to affect cost savings in ensuring that individuals manage their time more effectively and stop wasting time. Individuals will understand their current behaviours, beliefs and current responses to time and the impact on their personal effectiveness.

Who is this course for?

Any individual within an organisation wishing to become more effective in managing their time, delegating and prioritising their workload more effectively

Topics covered:

  • Overview: Perceptions, definition and the four elements of emotional intelligence
  • Self-awareness: Becoming competent - what are the benefits, self assessment and developing SWOT analysis
  • Self-regulation: Self reflection and feedback, strategies to regulate own emotions
  • Self-motivation: Stress strategies and goal setting
  • Social awareness: Different personalities (clarity4D/ Insight discovery), how to say no effectively, personal and team time manage planning
  • People skills: Listening skills, giving and receiving feedback, conflict management strategies

By the end of the course delegates will be able to:

Explain the meaning of Emotional Intelligence, recognise the implications and develop their own assessment and competence. Interpret the value of the application and improvements in their organisation with effective feedback and action planning.

This training is available as a bespoke delivery, please call the training team on 01604 490490 for details

date

title

venue

time

price

25th Apr 2019

Import: Compliance and Savings

Northamptonshire Chamber

09:30 – 17:00

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29th Apr 2019

Introduction Excel

Northamptonshire Chamber

09:30 – 16:30

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30th Apr 2019

Managing Your Workload

Northamptonshire Chamber, Room: Conference Suite

09:15 – 17:00

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13th May 2019

Intermediate Excel

Northamptonshire Chamber

09:30 – 16:30

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14th May 2019

How to hold Difficult Conversations

Northamptonshire Chamber

09:30 – 17:00

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14th May 2019

ILM Influencing & Negotiating

Northamptonshire Chamber

09:30 – 12:30

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15th May 2019

Customer Service on the Telephone

Northamptonshire Chamber

09:30 – 17:00

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17th May 2019

Absence Management

Northamptonshire Chamber

09:15 – 12:30

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21st May 2019

ILM Management Development Programme

Northamptonshire Chamber

09:30 – 12:30

Fully Booked

22nd May 2019

Health & Safety for the Small Business

Northamptonshire Chamber

09:15 – 17:00

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22nd May 2019

Selling Skills for Non Sales Professionals

Northamptonshire Chamber

09:00 – 12:30

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23rd May 2019

Authorised Economic Operator Brexit & Beyond

Northamptonshire Chamber

09:30 – 17:00

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23rd May 2019

Social Media Marketing

Northamptonshire Chamber

09:15 – 17:00

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30th May 2019

Customs Relief focusing on IP and OP

Northamptonshire Chamber

09:30 – 17:00

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4th Jun 2019

Conflict Management

Northamptonshire Chamber

09:15 – 12:30

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5th Jun 2019

Motivational Coaching

Northamptonshire Chamber

09:15 – 17:00

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6th Jun 2019

Improve your self-confidence in the workplace

Northamptonshire Chamber

09:15 – 12:30

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12th Jun 2019

Minutes Made Easy

Northamptonshire Chamber

09:30 – 17:00

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13th Jun 2019

Essential Selling Skills

Northamptonshire Chamber

09:15 – 17:00

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14th Jun 2019

Linkedin for Business

Northamptonshire Chamber

09:15 – 12:30

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19th Jun 2019

Helping Difficult Customers!

Northamptonshire Chamber

09:15 – 17:00

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19th Jun 2019

Level 2 HABC Health & Safety in the Workplace

Northamptonshire Chamber

09:15 – 17:00

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20th Jun 2019

Effective Appraisal Skills and formal interviewing

Northamptonshire Chamber

09:30 – 17:00

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20th Jun 2019

Rules of Origin: Preference and Non Preference

Northamptonshire Chamber

09:30 – 17:00

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27th Jun 2019

Technical Search Engine Optimisation

Northamptonshire Chamber

09:10 – 13:00

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2nd Jul 2019

Google Analytics Basics

Northamptonshire Chamber

09:15 – 12:30

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3rd Jul 2019

Managing Your Workload

Northamptonshire Chamber, Room: Conference Suite

09:15 – 17:00

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4th Jul 2019

Developing Assertiveness Skills

Northamptonshire Chamber, Room: Conference Suite

09:30 – 17:00

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9th Jul 2019 to
10th Jul 2019

Successful Supervisory Management

Northamptonshire Chamber, Room: Conference Suite

09:15 – 17:00

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16th Jul 2019 to
17th Jul 2019

Train the Trainer

Northamptonshire Chamber, Room: Conference Suite

09:00 – 17:00

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18th Jul 2019

Building New Sales Relationships

Northamptonshire Chamber

09:30 – 17:00

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18th Jul 2019

Export:Procedure and Documentation

Northamptonshire Chamber

09:30 – 17:00

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