Emotional Intelligence for Exceptional Leadership

The purpose of the course:

To deliver a practical and active learning opportunity to develop their Emotional Intelligence in the workplace and understand their personal impact a team member or manager has on others

Benefits to an organisation:

Will be able to affect cost savings in ensuring that individuals manage their time more effectively and stop wasting time. Individuals will understand their current behaviours, beliefs and current responses to time and the impact on their personal effectiveness.

Who is this course for?

Any individual within an organisation wishing to become more effective in managing their time, delegating and prioritising their workload more effectively

Topics covered:

  • Overview: Perceptions, definition and the four elements of emotional intelligence
  • Self-awareness: Becoming competent - what are the benefits, self assessment and developing SWOT analysis
  • Self-regulation: Self reflection and feedback, strategies to regulate own emotions
  • Self-motivation: Stress strategies and goal setting
  • Social awareness: Different personalities (clarity4D/ Insight discovery), how to say no effectively, personal and team time manage planning
  • People skills: Listening skills, giving and receiving feedback, conflict management strategies

By the end of the course delegates will be able to:

Explain the meaning of Emotional Intelligence, recognise the implications and develop their own assessment and competence. Interpret the value of the application and improvements in their organisation with effective feedback and action planning.

This training is available as a bespoke delivery, please call the training team on 01604 490490 for details

date

title

venue

time

price

15th Jan 2019 to
16th Jan 2019

Successful Supervisory Management

Northamptonshire Chamber, Room: Conference Suite

09:15 – 17:00

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17th Jan 2019

Customer Service on the Telephone

Northamptonshire Chamber

09:30 – 17:00

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17th Jan 2019

Export:Procedure and Documentation

Northamptonshire Chamber

09:30 – 17:00

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22nd Jan 2019

Managing Your Workload

Northamptonshire Chamber, Room: Conference Suite

09:15 – 17:00

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23rd Jan 2019

Building New Sales Relationships

Northamptonshire Chamber

09:30 – 17:00

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24th Jan 2019

Social Media Marketing

Northamptonshire Chamber

09:15 – 17:00

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30th Jan 2019

Improve your self-confidence in the workplace

Northamptonshire Chamber

09:15 – 12:30

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31st Jan 2019

Export License and Incoterms

Northamptonshire Chamber

09:30 – 17:00

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31st Jan 2019

Project Management

Northamptonshire Chamber, Room: Conference Suite

09:00 – 17:00

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4th Feb 2019

Advanced Excel

Northamptonshire Chamber

09:30 – 16:30

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5th Feb 2019

Minutes Made Easy

Northamptonshire Chamber

09:30 – 17:00

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6th Feb 2019

Selling Skills for Non Sales Professionals

Northamptonshire Chamber

09:00 – 12:30

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7th Feb 2019

Linkedin for Business

Northamptonshire Chamber

09:15 – 12:30

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12th Feb 2019

Absence Management

Northamptonshire Chamber

09:15 – 12:30

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25th Feb 2019

Introduction Excel

Northamptonshire Chamber

09:30 – 16:30

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28th Feb 2019

Authorised Economic Operator

Northamptonshire Chamber

09:30 – 17:00

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5th Mar 2019 to
6th Mar 2019

Train the Trainer

Northamptonshire Chamber, Room: Conference Suite

09:00 – 17:00

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7th Mar 2019

Conflict Management

Northamptonshire Chamber

09:15 – 12:30

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13th Mar 2019

Essential Selling Skills

Northamptonshire Chamber

09:15 – 17:00

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14th Mar 2019

Developing Assertiveness Skills

Northamptonshire Chamber, Room: Conference Suite

09:30 – 17:00

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15th Mar 2019

Intermediate Excel

Northamptonshire Chamber

09:30 – 16:30

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19th Mar 2019

Google Analytics Basics

Northamptonshire Chamber

09:15 – 12:30

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20th Mar 2019

Introduction to HR Management

Northamptonshire Chamber

09:15 – 17:00

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21st Mar 2019

Finance Options: Focusing on Letters of Credit

Northamptonshire Chamber

09:30 – 17:00

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21st Mar 2019

Level 2 HABC Health & Safety in the Workplace

Northamptonshire Chamber

09:15 – 17:00

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27th Mar 2019

QA Level 3 Emergency First Aid

Northamptonshire Chamber

09:15 – 17:00

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28th Mar 2019

Selling Effectively on the Telephone

Northamptonshire Chamber

09:15 – 17:00

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4th Apr 2019

Export:Procedure and Documentation

Northamptonshire Chamber

09:30 – 17:00

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