Posted: 24/03/10 by Northampton Borough Council
The Borough Solicitor’s department at Northampton Borough Council has once again been accredited with the prestigious LEXCEL quality standard.
After an inspection by the Law Society, the department maintained the high standard first awarded last year. The inspectors looked at how the department operated to ensure the best of client care, file management and staff training.
They could identify no areas where the department did not meet the standard expected and some areas, such as the use of plain English, received a 100% score. Many areas of good practice were also highlighted in the report.
Many private legal practices do not have this accreditation, which means that internal and external customers of the Borough Solicitor’s Department can be confident that work is being undertaken to the very highest of professional standards.
Councillor Brian Hoare, Leader of Northampton Borough Council, said: “It is good news that we have managed to maintain this high standard and the fact that staff have shown such commitment to being among the best in their profession is well done indeed. The Lexcel accreditation is yet another way that this authority is demonstrating its aim to providing an ever-improving service for our customers.”
Northampton Borough Council is one of just seven district councils holding the Lexcel award in the Midlands region.