Successful Supervisory Management

Successful Supervisory Management – 2 Day Course

The purpose of the course:

This course will introduce you to some of the tools and techniques essential to the role of Supervisor/Manager and to develop the skills to enable you to manage and motive people effectively and productively.

Benefits to an organisation:

More efficient management which will result in a better motivated workforce and higher retention rates of staff.

Who is this course for?

It is vital training for anyone about to become a Supervisor, Team Leader and anyone who currently manages staff and is responsible for the work of others.

Topics Covered:

  • How to manage staff using effective interpersonal skills
  • Techniques of motivation and empowerment
  • Building self-confidence through the use of authority
  • Developing others using a coaching style of management

By the end of the course, delegates will be able to:

  • Identify the requirement of a manager’s role
  • Build a strong foundation of key management skills
  • Develop a better understanding of how to influence their staff
  • Identify areas of personal strength and areas for further development

Timings: 9:00am – 5:00pm

Member cost: £549 + VAT

Non-Member cost: £699 + VAT

For more information, or to book a place on this course, call us on 01604 490490 or email training@northants-chamber.co.ukChamber members can book online.

Our Upcoming Management & Personal Development Events

  • Influencing Skills | Northamptonshire Chamber of Commerce

    30/04/2024

    Influencing Skills

    By |Tags: |

    This course will develop your awareness of how to influence and also deepen your influencing skills to benefit you and your business to be more effective. Successful influencing is about making a connection and appealing to the heart as well as the head. It is about identifying personal triggers and adapting your style to others’ to get the best results from the people you are trying to influence.

  • Confident Customer Service | Northamptonshire Chamber of Commerce

    02/05/2024

    Confident Customer Service

    By |Tags: |

    This course aims to improve customer service within your business and help your team become more confident in their approach and recognising the value they bring to the organisation. Whether you are handling customers face to face or over the phone it is essential that you master the skills to keep the conversation flowing; obtain important information; and ensure your customer – or potential customer – leaves you/the caller with a good impression of your company.

  • Effective Appraisal Skills | Northamptonshire Chamber of Commerce

    18/07/2024

    Effective Appraisal Skills

    By |Tags: |

    The course provides business owners, line managers and leaders with the skills they need to plan and deliver appraisals with confidence. Regular and effective appraisals improve retention, make people feel engaged and motivate them to go the extra mile.

  • Confident Customer Service | Northamptonshire Chamber of Commerce

    20/11/2024

    Confident Customer Service

    By |Tags: |

    This course aims to improve customer service within your business and help your team become more confident in their approach and recognising the value they bring to the organisation. Whether you are handling customers face to face or over the phone it is essential that you master the skills to keep the conversation flowing; obtain important information; and ensure your customer – or potential customer – leaves you/the caller with a good impression of your company.

  • Effective Appraisal Skills | Northamptonshire Chamber of Commerce

    25/03/2025

    Effective Appraisal Skills

    By |Tags: |

    The course provides business owners, line managers and leaders with the skills they need to plan and deliver appraisals with confidence. Regular and effective appraisals improve retention, make people feel engaged and motivate them to go the extra mile.

  • Assertiveness Skills | Northamptonshire Chamber of Commerce

    14/01/2025

    Assertiveness Skills

    By |Tags: |

    At some time or other most of us give in to people in authority or to those who are dominant or difficult. It stops us achieving our own goals and leaves us feeling inadequate, stressed or angry. This course identifies the behaviour patterns that lead to these situations. Delegates will practice a new set of behaviour patterns to enable them to better control interpersonal situations.

  • Managing Your Workload | Northamptonshire Chamber of Commerce

    09/05/2024

    Managing Your Workload

    By |Tags: |

    This course explores how time is wasted and provides effective strategies to make a real impact upon time management. It includes how leaders can better use time to empower and delegate their people.

  • Assertiveness Skills | Northamptonshire Chamber of Commerce

    10/09/2024

    Assertiveness Skills

    By |Tags: |

    At some time or other most of us give in to people in authority or to those who are dominant or difficult. It stops us achieving our own goals and leaves us feeling inadequate, stressed or angry. This course identifies the behaviour patterns that lead to these situations. Delegates will practice a new set of behaviour patterns to enable them to better control interpersonal situations.

  • Managing Your Workload | Northamptonshire Chamber of Commerce

    23/10/2024

    Managing Your Workload

    By |Tags: |

    This course explores how time is wasted and provides effective strategies to make a real impact upon time management. It includes how leaders can better use time to empower and delegate their people.

  • Influencing Skills | Northamptonshire Chamber of Commerce

    28/01/2025

    Influencing Skills

    By |Tags: |

    This course will develop your awareness of how to influence and also deepen your influencing skills to benefit you and your business to be more effective. Successful influencing is about making a connection and appealing to the heart as well as the head. It is about identifying personal triggers and adapting your style to others’ to get the best results from the people you are trying to influence.

  • How to hold Difficult Conversations | Northamptonshire Chamber of Commerce

    04/02/2025

    How to hold Difficult Conversations

    By |Tags: |

    The purpose of this course is to help you identify what it may be that’s preventing you from having difficult conversations and provide you with strategies to handle them effectively.

  • Successful Supervisory Management | Northamptonshire Chamber of Commerce

    15/01/2025

    Successful Supervisory Management

    By |Tags: |

    This course will introduce you to some of the tools and techniques essential to the role of Supervisor/Manager and to develop the skills to enable you to manage and motive people effectively and productively.

Northamptonshire Business Awards 2023!

The Northamptonshire Business Awards recognise and celebrate the very best in Northamptonshire business.

On Thursday 23rd November 2023 we revealed the winners of the Northamptonshire Business Awards 2023, headline sponsored by Wilson Browne Solicitors! Make sure you check out our highlight video and find out this year’s winners here.