Candis magazine has saved £250,000 and gained an additional £100,000 pa by implementing Invu
Candis magazine ten years on from implementing Invu: a quarter of a million pounds saved and an additional £100,000 pa revenue
Hoylake based publisher Newhall Publications Ltd has donated over £53 million to charity through its Candis Magazine and Club. Since 2000 the business has used Invu to increase efficiencies, accelerate tasks and reduce costs within the organisation.
Over one million documents are now stored in Invu Document Management. Access times have been transformed – in 2000 average document retrieval times were five minutes at best. With the initial implementation of Invu v5 this dropped to ten seconds; with the advent of Invu Document Management and more integration, access to documents from the desktop is typically two seconds or less. These improved efficiencies and service levels have directly reduced the need for extra staff. During the ten-year period of ownership employee savings alone are conservatively estimated to amount to over £250,000 after software costs.
Newhall has embedded the Invu solution into its operational processes, which have been accelerated through Invu’s direct integration to Newhall’s Myriad publishing administration software. All documents can be viewed in context and staff adoption has been rapid and straightforward, even where there have been significant changes, such as the move to Invu’s .NET product.
An unexpected side effect has been the reutilisation of unused storage space to house a new call centre operation. In addition to benefitting Newhall’s core business, outsourcing means a new company is on course to generate additional revenues of £120,000 for the coming year.
Chris Harman, IT Director for Newhall Publications Ltd comments, “Invu has allowed us to confidentially shred over a million documents. Its released half the space in the building. Efficiency savings alone have provided a saving of a quarter of a million pounds as a result of Invu’s introduction.”
Chris continued “Utilising the freed up floor space as a third party call centre looks like a real success and we are on schedule to generate an extra income of £120,000 this financial year.”
Colin Gallick, CEO of Invu commented, “There is no doubt that Invu augments the way in which our customers work. By working closely with Invu our customers benefit from continuously developing improvements and efficiencies.”
Posted by: Invu Document Management Software